Terms of Service

1. Acceptance

By creating an account, purchasing a subscription, or using the Service, you agree to these Terms and our Privacy Policy. If you use the Service for a company or brokerage, you confirm that you have authority to bind that organization. If you do not agree, do not use the Service.

2. The Service

Sign Work Pro provides tools to prepare, send, electronically sign, track, and store documents. We may improve, update, limit, or discontinue features from time to time. We aim to keep the Service available and secure, but do not guarantee uninterrupted, error-free, or permanent access.

3. Your account and responsibilities

You must provide accurate information, protect your login credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for maintaining your own copies of documents where required.

You are responsible for deciding whether a document, signature process, recipient, or transaction is appropriate and legally valid for your purposes. The Service does not provide legal, real estate, tax, or professional advice. You must obtain any required consent and comply with applicable laws, professional duties, record-retention rules, and contractual obligations.

4. Acceptable use

You may not use the Service unlawfully; send deceptive, abusive, or unsolicited material; upload malicious code; interfere with security or operation; access another person’s account without permission; or use documents or personal information without proper authority. We may investigate misuse and suspend or terminate access where reasonably necessary.

5. Subscriptions and payment

Paid subscriptions are billed at the price and frequency shown when you subscribe, plus applicable taxes. Subscriptions continue until cancelled. Except where required by law or expressly stated at purchase, fees already paid are non-refundable. We will give reasonable notice of material pricing changes before they apply to a future billing period.

6. Your content and privacy

You retain ownership of documents and information you submit. You give Chiron the limited rights needed to host, process, transmit, secure, and provide that content through the Service. Our collection and handling of personal information is described in our Privacy Policy.

7. Chiron property

The Service, software, branding, design, and related materials belong to Chiron or its licensors. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription. No other rights are granted.

8. Suspension and termination

You may stop using the Service or cancel your subscription at any time. We may suspend or terminate access for non-payment, material breach, security risk, unlawful use, or conduct that may harm the Service or others. Where practical, we will provide notice and an opportunity to correct the issue.

9. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” Chiron disclaims all warranties and conditions not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and availability. Chiron does not guarantee that an electronic signature or document will be enforceable or accepted in every situation.

10. Limitation of liability

To the fullest extent permitted by law, Chiron and its directors, officers, employees, contractors, and suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, data, goodwill, or opportunities arising from or related to the Service.

To the fullest extent permitted by law, Chiron’s total liability for all claims arising from or related to the Service will not exceed the fees you paid to Chiron for the Service during the three months immediately before the event giving rise to the claim. These limits apply regardless of the legal basis of the claim and even if Chiron was advised that loss was possible.

Nothing in these Terms excludes or limits liability, remedies, or rights that cannot lawfully be excluded or limited.

11. Governing law

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to any rights that cannot be waived, disputes will be brought before the courts of British Columbia.

12. Changes and contact

We may update these Terms by posting a revised version and changing the effective date. We will provide reasonable notice of material changes. Continued use after the revised Terms take effect means you accept them.

Questions may be sent to support@signworkpro.com or Chiron Consulting Inc., 636 Church Road, Parksville, BC V9P 2T2, Canada.